Last updated: 4 November 2026
Who we are
Nanjing Chuhai New Material Technology Co., Ltd. operates xyzchu.com. For any question about this policy or about the data we hold, contact us through the form on the contact page or by telephone on +86 25 8540 1919.
What we collect
- Enquiries. When you use the contact form we receive the name, company, email address, country, message and product reference you enter.
- Technical data. Our server records the IP address and browser user agent of requests so that we can keep the site available and limit automated submissions.
- Language preference. A cookie named
pll_languageremembers whether you are reading the site in English or Chinese.
We do not run advertising or analytics tracking on this site and we do not set marketing cookies.
How we use it
We use enquiry details to answer your question, prepare a quotation or sample and keep a record of the correspondence. Server logs are used only for security and rate limiting. We rely on our legitimate interest in responding to business enquiries, and on your consent where the law requires it.
How long we keep it
Enquiries are kept for 24 months after the last contact. Server logs are kept for 30 days. The language cookie expires after 12 months.
Who we share it with
Our hosting provider and email provider process data on our behalf under written instructions. We do not sell personal data. We may disclose data where the law requires it.
International transfers
Our servers and email systems may be located outside your country. Where data is transferred internationally we rely on the safeguards required by applicable law.
Your rights
You may ask us for a copy of the data we hold about you, ask us to correct or delete it, or object to our use of it. Write to us through the contact page and we will respond within one month. You may also complain to your local data protection authority.
Cookies
This site sets only the language cookie described above, plus login cookies for staff who sign in to the administration area. Because no non-essential cookies are used, no consent banner is shown.
Changes
We will update this page when our practices change and will change the date at the top.